Last updated: July 2025
This Privacy Policy explains how Magen eco-Energy collects, uses, stores, and shares your personal information when you interact with us through our websites, mobile apps, products, or customer support services.
References to “we”, “us”, or “Magen” refer to Magen eco-Energy and its affiliated companies.
1. What This Policy Covers
This policy applies to:
· Your use of our websites and digital platforms
· Inquiries and purchases related to our products and services
· Interactions with our customer support team
· Business relationships with dealers, distributors, or installation partners
2. Information We Collect
a. Information You Provide
· Name, email address, phone number, country, and address
· Company name and job title (if relevant)
· Account login information (if you register for our services)
· Details you submit through contact forms or support channels
b. Automatically Collected Information
· IP address, device type, browser, operating system, and location
· Usage patterns and website/app activity (e.g. pages viewed, session duration)
· Technical diagnostics like crash reports
· Cookies and similar technologies (see Cookie Policy)
c. Social Media
· If you interact with us via social media, we may collect publicly available information you share.
3. How We Use Your Information
We use your data to:
· Provide, manage, and improve our products and services
· Communicate with you (including service updates or marketing, if subscribed)
· Support our dealer and distributor networks
· Enhance your user experience and technical functionality
· Comply with legal requirements and protect against misuse
4. Sharing Your Information
We do not sell your personal data. We may share it with:
· Our distributors and authorized partners
· Service providers that support our operations (e.g. hosting, analytics)
· Affiliates within Magen eco-Energy’s global network
· Regulatory authorities when required by law
· Successor entities in the event of a corporate restructure
· All third parties handling your information must comply with confidentiality and data protection obligations.
5. Your Rights and Choices
You have the right to:
· Access, correct, or request deletion of your personal information
· Opt out of marketing communications
· Object to or restrict certain types of processing
· File a complaint with your local privacy authority, if applicable
· Requests can be submitted by contacting us at: [email protected]
6. International Data Transfers
As a global company, your data may be processed in different countries, including Israel, Australia, the United States, and within the EU. We take necessary steps to ensure data transferred across borders remains protected and complies with applicable regulations.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined above or as required by law. Aggregated or anonymized data may be retained indefinitely.
8. Cookies and Tracking
We use cookies and similar technologies to:
· Improve website functionality and personalize content
· Analyze usage and improve performance
· Remember your preferences across sessions
· You can manage or disable cookies through your browser settings. See our Cookie Policy for more details.
9. Security
We use industry-standard practices and secure hosting to protect your personal information. While we work hard to safeguard data, no system is completely immune from unauthorized access or misuse.
10. Children
Our services are not intended for use by children under the legal minimum age. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on this page. Continued use of our services means you accept the updated terms.
12. Contact Us
Have a question or concern? Please reach out to:
Magen eco-Energy
Kibbutz Magen, Israel
[email protected]
www.magen-global.com
